How to configure my Thermal Printer

            Question

             How do I configure my printer

             

            Answer/ Where To Find It

            Step 1: Connect your printer to power supply

             

            Step 2: Connect your printer USB cable to the computer

             

            Step 3: Install your printer software

             

            Step 4: Go to window and click on This PC

             

            Step 5: Click on the printer software and select Application DVD RW Drive (E:) Receipt Printer


            Step 6: Follow the instructions given by the printer software

             

            Step 7: Do a test print of the printer to ensure there is a proper configuration

             

            Step 8: Click on Finished or Done

             

             

            After Configurations

             

             Step 1: Do a restart of your system

             

            Step 2: Go to window and click on Devices and Printers

             

            Step 3: Right click on the downloaded printer

             

            Step 4: Click on Printer properties

             

            Step 5: Click on port and thick virtual printer port for USB 001 but if you are already in 001 then you can make use of 002, 003, 004 etc.…


            Step 6: Click on Apply and Ok

             

            Step 7: Click on General and test print page to ensure the printer is printing

             

            Step 8: Click ok


            Paper Settings

            For paper settings please ensure that the paper is placed appropriately as shown in the images below


            For Windows® printer driver

            Step 1: Open Printing Preferences.


            Step 2: Click the Basic tab.

            Step 3: Choose the appropriate paper size in the Paper Size.

            Step 4: Choose the appropriate paper type in the Media Type.

            Step 5: Click OK.

             

            Extra Information

            For further assistance contact our customer support on 01-2777247 or send an email to cs@betking.com 


            Updated: 14 Feb 2019 12:10 AM
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